Privacy Policy

Introduction

LPAReady ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you use LPAReady, we collect:

• Personal Details: Names, addresses, dates of birth, and contact information you provide when creating your LPA
• Payment Information: Processed securely through Stripe - we do not store your card details
• Usage Data: How you interact with our website, including pages visited and features used
• Device Information: Browser type, device type, and IP address for security and analytics

How We Use Your Information

We use your information to:

• Generate your Lasting Power of Attorney documents
• Process payments for our services
• Provide customer support and respond to enquiries
• Improve our website and services
• Send service-related communications
• Comply with legal obligations

Data Storage and Security

We take the security of your data seriously. Your LPA information is:

• Encrypted in transit using TLS/SSL
• Processed securely on our servers
• Not permanently stored after you download your documents
• Never shared with third parties except as required for payment processing

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@lpaready.co.uk

Cookies

We use essential cookies to make our website work. We also use analytics cookies (with your consent) to understand how visitors use our site. You can control cookie preferences in your browser settings.